Implementation Services: Start out on the right foot
For 30 years, we’ve helped some of the world’s leading and most respected law firms implement Dynamics 365 and Microsoft technologies with a complete set of expert implementation services, including:
Project planning & management
Ongoing development & product updates
Train-the-trainer & system administrator training
Hear it straight from leading law firms
Making the switch to Microsoft Dynamic’s legal360 platform was a no brainer. legal360’s team was so helpful in building and customizing the system to meet our firm’s needs, and we had a smooth transition with the implementation process. While rehauling a CRM can be a daunting task, the robust platform and support made this complex project much easier. We’re looking forward to continuing to see our data enriched, allowing us to service our clients in an even greater capacity.
Power Platform Services: Hone your technology to fit your business and set the stage for growth
While law firms have much in common in how they operate, each has its own unique processes and requirements. That’s why HSO offers services utilizing the Microsoft Power Platform to ensure every unique need is met. With this flexible, low code/no code environment we can rapidly build custom applications, automate workflows, and deploy intelligent bots to improve productivity – helping your firm keep its competitive edge and take advantage of any opportunity, now and in the future. For even the most difficult challenges, our Legacy App Modernization and Custom Power App Development services address those challenges in days, not months.
Data and Analytics Services: Put your data into action for predictive insights
The power of data lies in its ability to help you see ahead. With our Data and Analytics services, you can get the predictive, data-driven insights that help you make proactive business decisions that will help your firm grow, stay competitive, and increase profitability.
Our Services include:
Industry-specific BI Solutions
Data Warehouse Strategy & Architecture
BI Data Model Development
Power BI Analytics & Dashboard Development
Data Migration: Maintain the integrity of one of your most valuable assets
Data is absolutely essential for doing business today. Don’t compromise when moving to a new system—let the HSO team help. With our technical and legal industry experience, we can confidently migrate your contact, client, matter, and people data from your legacy systems to Dynamics 365. We have years of experience migrating from industry specific tools like InterAction, BDP, and OnePlace using proven, pre–built data migration tools that accelerate data mapping and migration.
Training: Complete the transition for success
Our engagement with you doesn’t end with go-live. A good partner also ensures you are self-sufficient from day one, so HSO includes training in every engagement. We use a “train the trainer” approach, qualifying and empowering your team to hit the ground running with the knowledge to manage your end-user training in the format you want and on your timetable.
Support and Managed Services: Breathe easy with ongoing, expert customer care
As your trusted technology partner, we believe our relationship shouldn’t end after go-live. You also should not be handed over to a support line manned by people unfamiliar with your business or solution. Our comprehensive suite of support services include traditional help desk support, ongoing solution optimization, and everything in between. Most importantly, those services are brought to you by professionals as skilled and experienced as our delivery team.